Label Design and Printing Solutions
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The Worldwide Famous Label Design and Printing Solutions |
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Frequently Asked Questions (FAQ) - Mac CD Label Software: Please review the list of common questions below. If you are not able to find your answer here or elsewhere on our website, feel free to drop us an email. Your comments and suggestions for future improvements to CD Label Software are also welcomed. Q. I just purchased this software, Where do I get the registration code? A. Shortly after placing your order, you should receive an e-mail containing the registration code or license code for the product that you purchased. Q. I have installed the software, but cannot find it on my hard drive? A. After the installing is complete, please close the .dmg file, then start the program (iWinSoft Label Maker) from the Applications folder. Q. I need to reinstall your CD label software. Where can I download it from? A. You can download the latest version of CD/DVD Label Maker from our website at : http://www.iwinsoft.com/cd-dvd-label-maker/ Q. How to add text to my label? A. To add text to your disk label, please select the Text tool from the tools,  and either click on your label to create a new text box, or click the existing object (rectangle, oval). When the text insertion bar will appears, start typing text. Q. How do I make the object with transparent? A. Please use the Object Information palette for making your object with text transparent. Just click on the graphics settings icon in the palette to open the appropriate tab, and uncheck the Fill check box. The object will be transparent. Q. How to import images to CD label? A. You just need to add a rectangular item to your label, and then you can import images. (use the Import Clipart menu option from File menu). Q. The background image does not line up when printing. A. Please use CD/DVD Label Maker panel in the Print dialog box to adjust your printer alignment. See Screenshot Q. The finished printed product is off center. Can I move it? A. Yes, in the Print dialog box, select CD Label Maker panel, and use printer calibration. View Screenshot Q. How to calibrate my printer? I don't know how to determine the settings in Print Dialogue. A. the measurements are in inches. Just print on the label first in the plain paper, then compare the result with the Avery or whatever else paper you are going to use. If there are any differences in labels locations, measure them, and make the appropriate settings in the print dialog box. Q. What label types does CD/DVD Label Maker Support? A. Go to our Supported labels & CD jewel case list to see the latest list. We're always adding new paper stocks support. Q. Where I can purchase the paper designed to print these labels on? A. We don't sell any label paper, but we support lots of different kinds, so you can find something at your local computer or consumer electronics store, or even general retailers. Of course, there are lots of places to buy label paper online, too, including Amazon.com. Q. The label sheets have 2 labels per page. How can I print 2 different labels one sheet at one time? A. Just uncheck the Draw By Type check box. which separates labels of one type when unchecked.  Q. How do I print only 1 of the label on my label sheet? (Now it fills both) A. To specify the label to be printed, make the selection from the page preview on the left bottom of the CD/DVD Label Maker for Mac window. Clicking on a label makes it gray, which means that it's excluded from the printing. One more clicking on the same label makes it printablle again. Q. How do i delete unwanted templates (layouts)? A. To remove a template, just click it's upper right corner. This will remove the template from the templates list. Q. How to remove Object box outline? A. Please select your text box, and then use the Object>Object Info menu option. The correspondent panel will be shown on the window. select the object properties tab, and uncheck the Border check box. Q. How to import my playlists from Itunes? A. You just need to add a rectangular item to your label. as you see, the Tracks popup appears on the toolbar. select the iTunes, make the settings in the dialog box, click "OK". See our instructions for import tracks from Itunes . Q. I wanted to import a photo from my iPhoto library to use on the DVD label. Can I do that? A. Yes, It's possible, you need just click the file menu option > Import Clipart menu option. Q. Is your program compatible with Mac OS X 10.6 Snow Leopard? A. Yes, it's compatible with Mac 10.6, because I work on Mac OS X 10.5.1 and 10.6. Q. I've ordered x hours ago, and I still haven't received key. A. Online orders are handled automatically by our eCommerce partners RegNow (http://www.RegNow.com/). It is possible that their servers are temporary busy sometimes, and sometimes they decide that order should be checked manually, which takes more time. Please understand that we don't have an influence here. In addition, not receiving e-mails can be due to spam filters that can be too rigorous these days. Please check your spam mailbox. If you don't get an e-mail within 24 hours, contact us and we will check what went wrong. Q. I've lost my registration code, Can you resend it? A. Yes, we can email your registration code to the email address you registered with. Please email support@iwinsoft.com to ask for it to be resent. Please include your name and email address in your email. Q. What printers are supported? A. iWinsoft Mac CD Label Software will work with any Mac-compatible printer. direct CD/DVD printing capabilities are compatible with Epson printers. Q. Do I need to re-registration after I re-install the software? A. No, you don't have to re-enter your registration info. Our software will memory you registration status. Q. Serial number (or registration code) Error. A. please try copy and paste to enter your registration code (to avoid mistyping it). Q. What is the difference between an unregistered version and the registered version? A. The unregistered version differs from the activated one by the "Demo Version" on the printout. All the other functionality is the same. Registering gets rid of "Demo Version". If you can't find the answer you need in the FAQs, please contact us, our support team will answer your email as quickly as possible! Sales Team: sales@iwinsoft.com Technical support: support@iwinsoft.com User Comments: "Great! I really appreciate the good service and the nice cd label software your guys offered. I will recommend to others." Thank you for a wonderful CD label software. Thank you for your help. It was very prompt and helpful. -- Lovell Ready to Try or Buy ? 
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